Terms of Service

Effective Date: July 15, 2026

Welcome to Rangresha.com. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from Rangresha.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Rangresha

Rangresha is committed to promoting sustainable living through handcrafted, eco-friendly, and ethically produced products. Many of our products are handmade by skilled artisans and women's self-help groups. Due to the handcrafted nature of our products, slight variations in color, texture, print placement, stitching, and finish are natural characteristics that make each product unique and should not be considered defects.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information while placing orders or creating an account.

3. Products and Pricing

We strive to display our products, descriptions, colors, and pricing as accurately as possible. However, actual product colors may vary slightly due to differences in screen settings and photography. Prices are subject to change without prior notice. We reserve the right to modify, discontinue, or limit the quantity of any product at any time without liability.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase our products. We reserve the right to accept or reject any order for reasons including product availability, pricing errors, suspected fraudulent activity, payment issues, or any other legitimate business reason. Your order will be considered confirmed only after successful payment and order confirmation from Rangresha.

5. Payment

Payments are processed securely through trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers. By making a purchase, you agree that you are authorized to use the selected payment method.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on our website. Delivery timelines may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances. Rangresha shall not be held responsible for delays caused by third-party logistics providers or events beyond our reasonable control.

7. Returns, Replacements and Refunds

Please refer to our Return and Refund Policy for detailed information regarding eligibility, return timelines, replacement procedures, and refund processing. Products that have been used, damaged after delivery, or returned without original packaging may not qualify for return or replacement.

8. Intellectual Property

All content available on Rangresha.com, including but not limited to logos, brand names, product photographs, graphics, illustrations, artwork, designs, text, videos, icons, and website layout, is the exclusive property of Rangresha or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. User Conduct

You agree not to use the website for any unlawful, fraudulent, abusive, defamatory, or harmful activity. You shall not interfere with the security, functionality, or operation of the website, attempt unauthorized access, upload malicious software, or misuse any part of the services provided.

10. Sustainability Commitment

Rangresha promotes environmentally responsible consumption through sustainable materials and ethical production practices. While we strive to ensure that our products and packaging are environmentally friendly, sustainability claims are based on available manufacturing information and may evolve as we continue improving our processes.

11. Limitation of Liability

To the fullest extent permitted by law, Rangresha shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of or inability to use our website or products. Our maximum liability, if any, shall not exceed the amount paid by you for the specific product giving rise to the claim.

12. Warranty Disclaimer

Except where expressly stated, all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Rangresha does not guarantee uninterrupted, error-free, or virus-free operation of the website.

13. Privacy

Your privacy is important to us. The collection, storage, and use of your personal information are governed by our Privacy Policy, which forms an integral part of these Terms of Service.

14. Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or logistics partners. Rangresha is not responsible for the content, policies, or practices of these third-party services.

15. Force Majeure

Rangresha shall not be liable for any delay or failure to perform its obligations due to events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, transportation disruptions, cyberattacks, or technical failures.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on this website. Continued use of the website after such changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts in Nagpur, Maharashtra, India, unless otherwise required by applicable law.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information available on Rangresha.com. We will make every reasonable effort to address your queries promptly.